Returns & Exchanges

At Doctor Collector, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn and tagged items. If your latest piece doesn't fit your style or size, our streamlined exchange process ensures you get the perfect look without the hassle.

1

Initiate Your Request

Log into our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all designer tags and labels remain attached and intact.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing